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Categories Promote
Created by Joe Edwards
Created on Jan 8, 2026

Filter "unknown" users from Promote Campaigns & Analytics

1.Is there a way to only target logged in users in Promote campaigns? While sales could potentially come from these folks, I'd rather have real user names to follow up with

2.On a related note, it would be great if we could filter out “Unknown” users from analytics?

Unknowns could be real people, they could be bots, but without a username associated it feels like we're paying to Promote to ghosts.

  • Admin
    Lee Owen
    Jan 13, 2026

    Thank you for reaching out with your suggestion.

    While we don't currently offer the ability to target only logged-in users, this is certainly something we'll consider for the future. The same applies to adding a filter in analytics. We definitely see value in that capability.

    That said, we do see a significant number of guest purchases on our platform, so there's still considerable value in being able to promote to non-logged-in visitors as well.

    Thanks again for your valuable feedback. It's very much appreciated!