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I'm having a lot of trouble altering the free download settings on my tracks after they get uploaded. For instance, when I have an exclusive sell on traktrain instead of here, I have to come over and alter the setting of the track here to take it offline. Well, every time I do that, everything works, except for the free download part. The part that it is set to seems to be locked in, and every time I try to adjust it & save, I get an error code. Not the same error code every time, either.
I would like to not have to delete or private all the beats that sell on other sites, as they still provide great marketing value even after their exclusive license has been sold.
So yeah, not so much a new feature request as a bug fix request.
The only legal issue I will run into is when someone buys an exclusive on traktrain, and you people are unable to allow me to change the free download setting on beatstars. that's the only legal issue i could possibly run into. the beats can stay up with no download or sales setttings, and then they're free marketing with no issue for possible further use. the only issue is when incompetent software engineers can't allow me to change the free download setting after the exclusive sells else. fix this damn issue man it's been months.
Thank you for reaching out with your feedback.
We want to emphasize the importance of managing your beats across platforms. If you are selling your beats exclusively on other platforms, it is essential to delete those beats from any other beat-selling sites, including BeatStars. Not doing so could lead to potential legal issues, so we highly advise taking this step if it applies to your situation.
If you are looking to manage the free download settings for your beats, you can refer to this help article for a step-by-step guide.
We hope this provides clarity and guidance. If you need further assistance, please don’t hesitate to reach out to our support team at support@beatstars.com.
Thanks again for your feedback!